Privacy Policy
We’ve updated our Privacy Statement and it now explains in more detail what information about you we collect, why we collect it, and how we protect it.
What Data We Keep
We don’t keep any information we don’t need to provide you our products.
Financial Information
Any financial information such as credit card numbers are kept with our third-party payment processors: Paddle, Fastspring, or Paypal. We do not store any credit card data.
This is the data we do keep when accounts are and sales are made.
Name (as provided)
Email Address
Password
Registration Date
Last Visit Date
Purchase History
IP Address (For Security Purposes, logged in forum posts and purchase records)
Contact Information and Address as Provided
This data is stored and is not shared with any outside party for any reason. It is used exclusively to enable us to provide service to our customers.
Cookies
We use “cookies” on this Site. A cookie is a piece of data stored on a Site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our Site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our Site.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Cookies also retain your shopping cart choices as you navigate the site.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Analytics
We do utilize WordPress Analytics on our website(s), as part of doing business. We use information gathered by WordPress Analytics to better understand our customers’ needs and to detect any issues users are having with our websites.
Newsletter
This website sends newsletters that customers can opt in manually using an embedded form and also have the option of opting in upon checking.
We use Mailchimp to send and provide us with analytics from our newsletter. If you no longer wish to receive our newsletter you will have to unsubscribe. You can opt out at any point at the bottom of any newsletter you receive and on our website.
Advertising and Marketing
We do not share your data with any 3rd parties for the purposed of advertising and Marketing.
Embedded Content
This site uses links and embedded content to other sites. We currently use Vimeo to embed video content. We encourage you to visit vimeo.com and read their privacy policy. We also currently use Soundcloud for our audio player embeds on the site. We encourage you to visit Soundcloud’s privacy policy over at soundcloud.com
Right to your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
All requests will be addressed within the time frame required under the new GDPR policies. However, keep in mind that removing your data is permanent and will result in the cancellation of any currently-active services without refund, as well as any loyalty discounts or other benefits accrued during your account’s history.
Contact Information
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to contact@rabbitearsaudio.com or send a letter to: Rabbit Ears Audio, LLC, 13 Sussex Ave, Chatham, NJ 07928 USA.